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    Featured Insight

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: Qualitative research

Video

Graham Wright and Manoj Sharma

MicroSave’s approach to product development

MicroSave has two decades of experience in Human-centred Design and developed over 200 financial products....

May 30, 2017

Akhand Tiwari, Anup Singh and Premasis Mukherjee

Behavioural Economics and User Centred Design – Opening up New...

This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses...

Mar 16, 2015

Akhilesh Singh and Akhand Tiwari

Research with a roll of the dice

Gamification plays a crucial role in research, prominently for financial services research where respondents are...

Jul 14, 2013

Ignacio Mas and Premasis Mukherjee

Basing product development on mental models and metaphors

This blog delves deep into the whys of financial decisions and how people think of...

Jun 20, 2013

Veena Yamini, Shayandeep and Ritika Srivastava

What Makes ServQual a Distinctive Tool for Client Protection?

This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a...

Jul 12, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
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