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Tag: Service delivery mechanisms

David Cracknell

Serving Depositors: Managing Transactions 

A key challenge for many financial institutions is to provide high quality services at a...
May 17, 2005

David Cracknell

Serving Depositors: Branch Infrastructure

A key challenge for financial institutions serving the low-income market is how to optimise branch...
May 9, 2005

David Cracknell

Electronic Banking for the Poor

This note discusses how falling costs of technology, competition and ability of electronic banking solutions...
Oct 13, 2004

Cerstin Sander

Passing the buck in East Africa – Money transfers systems:...

This paper is a synthesis of a series of findings of MicroSave market research studies...
Jun 3, 2004
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