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Tag: Service delivery mechanisms

E/M-Banking Booklet: Volume I

The 1st Optimising Performance and Efficiency Series (OPE Series) brings together key insights and ideas on specific topics, with the clear objective of providing microfinance practitioners with practical and actionable advice

Sep 29, 2010

MSC

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Sep 29, 2010

MSC

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External Framework and the Impact of the Financial Crisis

In this video Roshaneh Zafar, Managing Director of Kashf Foundation, Pakistan speaks about the opportunities and challenges for microfinance in Pakistan. In the context of Pakistan, Roshaneh talks about the strong infrastructure, excellent legislation and a wide network that gives boost to microfinance in the country. She further explain the different business model for clients […]

Feb 22, 2010

Roshaneh Zafar

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Feb 22, 2010

Roshaneh Zafar

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Using Technology for better Client Service and Deposits Mobilisation

In this video Roshaneh Zafar, Managing Director of Kashf Foundation, Pakistan speaks about the implementation of the deposit mobilisation strategy that Kashf has put into place. She explains the important role of technology and m-banking in microfinance and how Kashf has employed technological innovations for the benefit of their clients. She further talks about the […]

Feb 15, 2010

Roshaneh Zafar

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Feb 15, 2010

Roshaneh Zafar

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Community Managed Microfinance Part 1

In this video series-1, Hugh Allen Founder of VSL Associates Ltd., discusses the major features of community managed microfinance and the nature of their clients. He also discusses the common obstacles in such community managed programs. Explaining the workings of a community managed microfinance in Africa, he says that a community managed groups consist of […]

Jan 25, 2010

Hugh Allen

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Jan 25, 2010

Hugh Allen

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Feedback loop analysis: Key lessons in the financial service delivery

This paper shares key issues on feedback loop analysis drawn from MicroSave’s experience under its Action Research Programme (ARP).

Mar 1, 2006

Peter Mukwana

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Mar 1, 2006

Peter Mukwana

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Lessons from MicroSave’s Action Research Programme (2004)

Under its Action Research Programme, MicroSave learns and disseminates lessons relating to market-led microfinance. This note documents lessons learned during 2004.

May 31, 2005

David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Parrott and Graham Wright

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May 31, 2005

David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Parrott and Graham Wright

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