Contact us
Subscribe
Linkedin Facebook Twitter Youtube
Fr
  • About us
  • COVID-19
  • Sectors
    Banking, financial services, insurance (BFSI)Governments and regulatorsWater, sanitation, and hygiene (WASH)Social payments and refugeesMicro, small, and medium enterprise (MSME)Agriculture and food systemsEducation and skillsDigital and FinTechGender equality and social inclusion (GESI)YouthClimate change and sustainabilityHealth and nutrition
  • Expertise
    Government regulations and policyDigital technology and channelsProducts and channelsPolicy and strategyOrganizational transformationMarketing and communicationDesign thinking and innovationData and InsightsTrainingCatalytic finance
  • Library
  • Clients and partners
    Multilateral organizations and international NGOsGovernment and regulatorsDigital financial services providersBanking institutionsMFIs, industry bodies, and othersPartners
  • Careers
  • Contact us
Fr

Tag: Service delivery mechanisms

Mobile money and microfinance: A match made in heaven or marriage gone awry?

Though most of the microfinance and mobile money partnerships have failed to scale-up in India, it is helpful to understand the challenges. This blog studies such partnerships in India share key takeaways.

Sep 9, 2014

Lokesh Singh and Nishant Kumar

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Sep 9, 2014

Lokesh Singh and Nishant Kumar

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Customer service – More than just smiles

What role does customer service play for any market-led financial institution? Here the author shows why excellent customer service must be a “prime directive” for any market-led financial institution.

Aug 28, 2014

Graham Wright and David Cracknell

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Aug 28, 2014

Graham Wright and David Cracknell

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Cash Transfers: Impact and New Trends

In this podcast, Sakshi Chadha and Nicola Giordano explain the transformative potential of cash transfers around the world. In particular, they focus on how digitisation of cash transfers can bring improvements in process delivery, hence realising development outcomes more efficiently and effectively. To achieve this aim, MSC is currently engaged with CICO networks in the roll […]

Mar 6, 2014

Sakshi Chadha

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Mar 6, 2014

Sakshi Chadha

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Mobile Insurance: The need for value alignment

Mobile insurance is emerging as the newest distribution in insurance and microinsurance. In this podcast, MSC’s expert Premasis Mukherjee (Microinsurance domain) discusses the possibilities and challenges of mobile insurance including over the counter and bank-agent based distribution channels across the globe. He emphasises that a mobile insurance product or programme can sustain only if there […]

Dec 17, 2013

Premasis Mukherjee

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Dec 17, 2013

Premasis Mukherjee

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Breaking Free from the Myths of Financial Education

This Note examines myths around the design of financial education programmes, and discusses the KSAP framework for designing these programmes.

May 30, 2013

Akhand Tiwari, Akhilesh Singh, Krishna Thacker and Nitish Narain

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

May 30, 2013

Akhand Tiwari, Akhilesh Singh, Krishna Thacker and Nitish Narain

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

E/M-Banking Booklet: Volume III

The E/M-Banking Booklet – Volume III is the seventh publication under the (OPE) Series. This compendium mines MicroSave’s rich experience including the acclaimed analysis of dormancy in India.

Jul 28, 2011

MSC

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Jul 28, 2011

MSC

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

1 2 3
HOME
  • About us
  • COVID-19
  • Library
  • Careers
  • Contact us

SECTORS
  • Banking, financial services, insurance (BFSI)
  • Governments and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender and youth

EXPERTISE
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data insights
  • Training

CLIENTS AND PARTNERS
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners
FOLLOW US
  • Facebook
  • Twitter
  • LinkedIn
  • Newsletter
Terms of Use Privacy Code of business conduct
Copyright © 2023  MicroSave Consulting (MSC) |  Follow us
   

Microsave Bulletin

Subscribe to MicroSave Bulletin

Get our updates straight in your inbox!