Journey of Social Safety Net (SSN) beneficiaries during the COVID-19 pandemic period
During the pandemic period in 2020, many Social Safety Net (SSN) beneficiaries were worried about the cash assistance they received after waiting long queues and traveling long distances. The Bangladesh government introduced a digital intervention through Mobile Financial Services (MFS) to disburse allowances to solve their pain points and anxiety.
Social Safety Net (SSN) finds a new highway to reach beneficiaries in Bangladesh
Digitization of the Social Safety Net program has helped resolve the woes of millions of economically vulnerable and socially and physically disadvantaged people in Bangladesh. It ensured that they receive payments in full and on time along with the option to access other financial services through agent banking.