Institutionalising Social Performance Management In Financial Institutions: What Does It Take? – Part 2
Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 2 of this BN explains the last two pillars viz. staff involvement and investment in resources.
Building and sustaining agent networks – Evidence from Indonesia
This blog presents the insights to deployments in Indonesia to design, build and implement well- functioning agent networks for delivery of formal financial services to unbanked and under-banked Indonesians.
Payment Banks: What can we learn from international experience
MicroSave’s “Payment Banks: What can we learn from international experience” is a handbook encapsulating 20 years of on-the-ground research and technical assistance; creating successful business cases while serving the mass market. The handbook provides deep insights, from across the globe, around strategy, product development, and agent network development/ management.