This case study is a part of a series of case studies designed to review insurance products offered to the poor by some of the most prominent organisations.

This case provides an example of the Full Service model of provision of insurance. It reviews the broad range of insurance coverage (life, disability, health, and property) under one premium with life coverage provided as an agent and the others provided under a full service model by SEWA.

The case study provides an understanding of the mechanisms and practicalities of the Full Service model, as well as an indication to the level of market satisfaction. Additionally, it reviews the process by which the product was developed, tested, and implemented to provide information on the process and to identify issues in the product cycle.

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