This paper summarizes the interventions of Microcare, a not-for-profit organisation involved in the provision of heath care financing services in Uganda. Microcare offers a single comprehensive health care coverage package and provides third-party administrative services to other companies in addition to being involved in developing information systems for health insurers. The paper briefly outlines Microcare’s products, and its institutional structure, covering health scheme operations, accounting, marketing strategy, sustainability, management and governance and partnerships.
The paper also highlights the relationship between the partners, namely the health service providers and the MFIs, and Microcare. While discussing the likelihood of sustainability, this paper also addresses relevant operational issues, the organizational risk management strategy and clients’ level of satisfaction with the product. A summary of the strengths, weaknesses, opportunities and threats related to Microcares’ program is also provided.