As India grappled with the COVID-19 pandemic, state governments launched various mobile and web applications to deliver social welfare and essential services and disseminate reliable information, among others. These applications differ significantly from each other in terms of their features, development approach, and data privacy. This policy brief proposes a paradigm shift to a more interoperable, open, APIs-based federated microservices architecture. The central and state governments can use this architecture to co-develop government-to-citizen (G2C) applications while ensuring adequate data privacy and standardization.
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