Judith Mwangoe

Lead, Digital Transformation- MSC.

Posts by Judith Mwangoe

The potential of AI chatbots in driving financial inclusion: Assessing ChatGPT

This blog, co-authored with The Alliance of Digital Finance Associations, assesses the potential benefits, concerns, and ethical considerations of financial service providers who use ChatGPT to further financial inclusion for underserved digital financial services (DFS) consumers.