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Theme: Digital financial services

Video

The Helix Institute of Digital Finance

How do you compensate and support your agent network?

This video sheds light on lessons learnt about successfully and strategically compensating and supporting agents...
Jun 25, 2015

The Helix Institute of Digital Finance

Three’s a lucky number! Biz objective, value prop & anchor...

What’s your business objective? What’s your value proposition? What’s your anchor product? David Ndome (Previously...
Jun 25, 2015
Video

The Helix Institute of Digital Finance

What are the biggest challenges facing the digital financial industry?

Watch Michael Joseph (Managing Director, Mobile Money, Vodafone), David Ndome (Previously Head of Agent Banking...
Jun 25, 2015

Puneet Chopra, Raunak Kapoor and Richa Valechha

Can Self-Service Channels Be The Next Frontier Of Financial Inclusion?

As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors...
Jun 24, 2015

Graham Wright

A question of trust – Mitigating customer risk in digital...

This paper synthesizes four studies examining customer experience in Bangladesh, Colombia, Philippines, and Uganda. It...
Jun 22, 2015

Lokesh Singh, Alekh Sanghera and Ankush Khanna

Setting Public Distribution System Right: The Case for ‘Direct Benefit...

This note covers the issues that plague the public distribution system (PDS) in India; alternative...
Jun 19, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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