Were countries adopting digital payments financially resilient during COVID-19? The data suggests so.
The COVID-19 pandemic spurred the growth of digital payments worldwide. MSC’s studies revealed the increase in scope and intent of digital payments among LMI groups and MSMEs. We analyzed data from World Bank in 2020 and the Global Findex Database 2021 to probe the relationship between the adoption of digital payments and the economic resilience of countries. We analyzed data from 11 countries. The research proved the hypothesis that the adoption of digital payments in developing economies has a positive correlation with financial resilience.
How can customized and bundled digital financial services improve the lives of women micro and small entrepreneurs operating from open-air and cross-border markets? A case from Kenya
Our blog highlights the challenges that stop financial services providers from developing cheaper, long-term credit that can unlock productive credit for women micro and small entrepreneurs operating from open-air and cross-border markets in Kenya. It also examines solutions these financial services providers can employ to serve these women effectively.
Data segmentation to understand your audience better
MSC strives to design better products and processes for our clients and evaluate the social value they create. Yet we cannot afford to consider the entire customer base of our clients as a single entity. MSC uses customer segmentation to account for nuances and differences in human behavior. We have worked with different clients to help them understand their customer’s banking needs, financial behavior, and creditworthiness. This blog presents our experience and lessons from our customer segmentation work to address clients’ needs.
Kenya plans to unlock micro, small & medium enterprises (MSME) financing
This podcast featured Lemuel Mangla, the Head of Policy and Compliance at CIS Kenya, and MSC’s BFS Specialist Kim Kariuki. They discussed the monumental changes in Kenya’s credit scoring system. The government is moving the financial industry from blacklisting to a graduated model that allows even those with poor scores to access credit. More than 4 million Kenyans can now access formal credit with this move, which will likely accelerate post-pandemic recovery and improve liquidity for women-led MSMEs.
Can G2P unlock women’s economic empowerment? Evidence from Asia and Africa
The presentation presents evidence from Asia and Africa on the role of G2P in enhancing women’s economic empowerment. G2P programs have an overwhelmingly positive impact on the household and women’s agency. Governments should utilize gender-disaggregated data and remain sensitive to social norms to improve G2P policy design.