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Theme: Digital Financial Services

The role of financial service providers in supporting MSMEs in Kenya

Our podcast features Charlotte Ochieng, a manager, and Mandira Sharma, an analyst in MSC’s Banking and Financial Services sector. They discuss how financial institutions in Kenya should change the narrative to provide support to MSMEs. The institutions should improve access to markets, business knowledge, and access to advisory and mentorship for MSMEs.

Jun 24, 2022

MSC

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Jun 24, 2022

MSC

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How well do Indians use cash-in & cash-out (CICO) agents, and can this usage increase?

This strategic insights deck combines insights from MSC’s multiple national-level studies on CICO agents in India and mentions specific recommendations for service providers to increase customer footfall at agent outlets.

Jun 15, 2022

MSC

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Jun 15, 2022

MSC

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Lessons from Frontier Markets: Surpassing gender norms to build a tech-driven and self-starter marketplace model to onboard the next half-million rural women

This blog highlights the journey of Frontier Markets, a startup that uses its social-assisted rural e-commerce marketplace, digital infrastructure, services, and solutions to empower rural women from the SHGs and help them augment their family incomes. It focuses on lessons from Frontier Markets’ growth for other village entrepreneurship platforms that intend to scale operations.

Jun 15, 2022

Disha Bhavnani, Manali Jain and Amrit Mohan

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Disha Bhavnani, Manali Jain and Amrit Mohan

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The Mool mantra: Simplifying financial services for the masses

In this blog, we chart Mool’s journey. Mool is a neo bank that enables Indians in the low- and middle-income (LMI) segment to take small steps toward saving and investing. Read on to see how Mool uses an interactive, easy-to-use platform to make customers save more and plan their financial lives better. Mool is a startup under the Financial Inclusion (FI) Lab accelerator program’s fifth cohort. The FI Lab is supported by some of the largest philanthropic organizations worldwide—the Bill & Melinda Gates Foundation, J.P. Morgan, Michael & Susan Dell Foundation, MetLife Foundation, and Omidyar Network.

Jun 14, 2022

Shweta Menon and Vishes Jena

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Jun 14, 2022

Shweta Menon and Vishes Jena

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How can FinTech TSPs support microfinance institutions to get on board the DEPA ecosystem?

This blog, the second in this series, discusses the role of FinTechs as technology service providers (TSPs) in enabling last-mile lenders, such as MFIs, to adopt the DEPA framework. Read the blog to understand how TSPs can help onboard these institutions onto the DEPA framework while providing other value-added services.

Jun 13, 2022

Sunil Bhat, Manali Jain, Vishes Jena and Aakash Agarwal

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Jun 13, 2022

Sunil Bhat, Manali Jain, Vishes Jena and Aakash Agarwal

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What holds back microfinance institutions from adopting the DEPA framework?

This blog discusses the Account Aggregator (AA) framework, a consent-based system under the IndiaStack that enables data sharing across financial institutions. Here we look at the framework from the perspective of financial inclusion and discuss how microfinance institutions, which cater largely to low and middle-income (LMI) customers, may struggle to adopt AA at this stage.

Jun 13, 2022

Sunil Bhat, Manali Jain and Vishes Jena

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Sunil Bhat, Manali Jain and Vishes Jena

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