 
											Sita Vasudevan and Ashutosh Sinha
This note draws lessons from the BPO industry and concludes that managing large workforce is...
In this video series-1, Elisabeth Littlefield, CEO, CGAP, talks about financial crisis within microfinance industry...
 
											Graham Wright and Veena Yamini
Effectively managing agents is key to the success of e-banking and indeed m-banking systems. This...
In this video, Nick Hughes, Head of International Mobile Payment Solutions, Vodafone Group, talks about...
In this video, Kate McKee, Senior Advisor, CGAP, taking the discussion further on Client Protection...