MSC delivered digital transformation training to banks and microfinance institutions in Myanmar and Vietnam, which saw attendance from representatives of more than 30 institutions. MSCs digital transformation training course helps MFIs and banks understand the digital transformation process, the strategic and operations-related impact on the institution, and the nuances of digital transformation including the strategic planning, digital transformation of products, processes, channels, and technology, risk management, and project and change management.
MSC designed the course specifically for directors and chief executives, such as CEOs, CFOs, CTOs of financial institutions who are involved in high-level business strategy and have actively considered digital transformation and implementation of digital financial services. The facilitators introduce approaches for digital transformation that MSC developed during practical work over a decade in South and South East Asia, and East Africa. At the time of writing, IFC had plans to roll out the course across Africa in 2018-19.