Institutional development and technical assistance to 15 MFIs and banks under Rabobank in Indonesia

The Cordaid-Rabobank Foundation-MSC Indonesia microfinance development program supported a selected group of 15 microfinance institutions (MFIs) spread across Java and Bali islands in Indonesia.

MSC subsequently provided assistance to strengthen the MFIs’ operations through strategic business planning, market research, product development, testing and rollout, process re-engineering, risk management, and a variety of other key interventions. MSC also trained local consultants so that they could provide quality services in a sustainable manner to the partners and to other financial institutions.

In a subsequent phase of the project, MSC strengthened the effectiveness of microfinance institutions in augmenting the livelihoods of the low-income segment, served by the partner cooperatives. Across the two phases, over 345,341 micro-entrepreneurs, including 30,000 smallholder farmers, benefited from accessing enhanced financial services.