The Innovate, Implement, Impact (i3) Program makes use of technology for meaningful financial inclusion. Under this program, MSC works with implementation partners in both Bangladesh and Vietnam to optimize the design and delivery of products and services to meet the needs of low- and middle-income (LMI) clients.

MSC also works with FinTechs like technology-based start-ups, Mobile Financial Services (MFS) providers, and IT solution or platform providers. We facilitate partnerships with Financial Service Providers (FSPs), such as banks, microfinance institutions (MFIs), and cooperatives to enable large-scale outreach and provide the critical last-mile access.

The i3 Program will make a direct difference to at least 400,000 under-served LMI clients over a period of three years in both markets. It will improve the financial health by LMIs in two ways: by enabling access to formal financial services for new customers, or through deepening usage and extending a border range of services to existing customers. In addition, we expect that around five times more people will derive indirect benefits because of ripple effects from the interventions in these markets.

Supported by MetLife Foundation, the program is also active in China and Malaysia.