SME handbook development for DHL/IFC in Africa
Oct 29, 2018
1 min
DHL intended to complement its training program to a captive SME audience operating across Africa through the development of a training handbook. MSC developed a customized training and handbook for small and medium enterprises (SMEs) in Africa.
The training program for SMEs covered six broad areas:
- Business planning
- Accounting and finance
- Sales and marketing
- Human resources
- Logistics and trade
- Technology
IFC alongside DHL tested and reviewed the training material. The client offered the final handbook on an e-learning platform, which presents each topic in a modular form. Over 1,000 entrepreneurs in sub-Saharan Africa have used the handbook. The e-learning platform continues to be used intensively.
Manage Consent
Strictly Necessary Cookies Always active
Required for website security, authentication, and essential functionality to provide a secure and optimized experience on Microsave.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Performance and Analytics Cookies
Used to improve website usability and reliability through anonymous analytics and usage insights on Microsave.
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Functional Cookies
Remember your preferences such as language or region.
Leave comments