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Tag: Banking and financial services

CICO Agents: The under-valued “first responders”

Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.

Apr 15, 2020

Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra

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Apr 15, 2020

Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra

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Winter is coming: Key lessons on digital transformation for financial institution

In this blog, we look at the “how” – the detailed steps for digital transformation.

Sep 29, 2018

Anup Singh, Christine Gachui and Zeituna Mustafa

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Sep 29, 2018

Anup Singh, Christine Gachui and Zeituna Mustafa

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Winter is coming: Managing the digital onslaught

This blog discusses how the incumbents can bring about a digital transformation to utilise the disruptive power of technology and innovation.

Sep 21, 2018

Anup Singh, Zeituna Mustafa and Christine Gachui

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Sep 21, 2018

Anup Singh, Zeituna Mustafa and Christine Gachui

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Digital transformation of financial institutions

State of play: The financial services landscape. How does digital disruption impact my traditional financial institution and will my traditional financial institution survive this digital onslaught?

Sep 12, 2018

Anup Singh

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Sep 12, 2018

Anup Singh

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The business case for digital transformation

This video looks at the benefits a financial institution stands to gain from moving their business from brick and mortar to a digital bank.

Sep 12, 2018

Anup Singh

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Anup Singh

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Implementing digital transformation

This video describes what digital transformation is and gives us steps on how financial institutions should go about implementing it

Sep 12, 2018

Anup Singh

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Anup Singh

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