Graham Wright, Ramesh Arunachalam, S Mishra and S Narayanan
With the exponential growth of the microfinance sector in India, there is increasing realisation of...
Lisa Parrott and Marion Hudson
Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...
Lisa Parrott and Graham Wright
This note discusses MicroSave’s training philosophy and strategy, the process of developing toolkits, the focus...
David Cracknell, Graham Wright, Henry Sempangi, Peter Mukwana and Trevor Mugwang
This note documents the lessons learned in 2003 under the Action Research Programme of MicroSave....
Monique Cohen, Michael McCord and Jennefer Sebstad
It examines the demand for risk management tools by the poor and gathers experience of...