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Tag: Customer Protection in Indian Digital Financial Services

Customer Protection in Indian Digital Financial Services: Part 1: Recourse

The blog describes the status of customer protection practices embedded into digital financial service offerings in India.

Mar 15, 2018

Soumya Harsh Pandey and Graham Wright

View Article

Mar 15, 2018

Soumya Harsh Pandey and Graham Wright

View Article

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Banking, financial services, insurance (BFSI)
Governments and regulators
Water, sanitation, and hygiene (WASH)
Agriculture
Social payments and refugees
Micro, small, and medium enterprise (MSME)
Education and skills
Digital and FinTech
Gender and youth

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Government regulations and policy
Digital technology and channels
Products and channels
Policy and strategy
Organizational transformation
Marketing and communication
Design thinking and innovation
Data Insights
Training

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Multilateral organizations and international NGOs
Government and regulators
Banking institutions
Digital financial services providers
Banking institutions
MFIs, industry bodies, and others
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