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Tag: Delivery channels
Do the M-PESA Rails Contribute to Financial Inclusion?
The Note examines progress towards financial inclusion in Kenya, and concludes that while M-PESA’s rails offer the potential, Kenya may yet have to wait to realise affordable, effective financial inclusion.
May 16, 2011
Mukesh Sadana, George Mugweru, Joyce Murithi, David Cracknell and Graham Wright
May 16, 2011
Mukesh Sadana, George Mugweru, Joyce Murithi, David Cracknell and Graham Wright
Improving MIS in Indian MFIs: An assessment with suggestions for active engagement
This paper discusses the scope of improvement for MFIs in IT. A range of areas has been summarised which can be developed to improve the usage of IT in MFIs.
Jun 1, 2008
MSC and Nitin Garg
Serving Depositors: Managing Transactions
A key challenge for many financial institutions is to provide high quality services at a low unit cost. This note examines managing branch operations for efficient transactions.
May 17, 2005
Lessons from MicroSave’s Action Research Programme (2003)
This note documents the lessons learned in 2003 under the Action Research Programme of MicroSave. It suggests planning and preparing for growth, for financing it, and also prioritizing the change.
Sep 22, 2004
David Cracknell, Graham Wright, Henry Sempangi, Peter Mukwana and Trevor Mugwang
Sep 22, 2004
David Cracknell, Graham Wright, Henry Sempangi, Peter Mukwana and Trevor Mugwang