Analysis of Financial Institutions Riding the M-PESA Rails
This paper analyses the FIs riding the M-PESA rails stating that many M-PESA customers find formal banking services inaccessible or expensive, and the advantages of transactions by phone is preferable.
In this video Daniel Radcliffe, Program Officer, Bill & Melinda Gates Foundation, talks about the fundamental factors that affect the growth and success of retail payment systems. He insists that remote payments add the ‘wow’ factor to mobile banking.
In this video series-2, Tamara Cook, Program Officer, Bill & Melinda Gates Foundation, discusses the case of Opportunity International Bank of Malawi (OIBM) that uses mobile banking solutions to reduce cost and reach more customers.