The Human Touch Required to Evolve Digital Finance
Service Offerings at Agents are Static & Rudimentary Across East Africa The Helix Institute’s research (2013) is showing that even after seven years of market development in Kenya, six years in Tanzania and five in Uganda, agents are still providing the same very rudimentary services that they did from the beginning. The graph below shows that just about all […]
Nov 24, 2014
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