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Tag: Hermann Messan

David Cracknell and Hermann Messan

The Art and Science of Pricing Financial Services

This paper examines pricing as a determinant of customer’s choices. It tries to assess why...
Aug 1, 2006

David Cracknell and Hermann Messan

The Art and Science of Pricing Financial Services 

This note discusses the pricing concerns from customers’ perspective and the difficulty in understanding the...
Mar 20, 2006

Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick

Process Mapping in Practice  

This note discusses process mapping - a technique that makes workflows visible. This note outlines...
Jun 7, 2005

Henry Sempangi and Hermann Messan

Microleasing: An Alternative Way of Financing Productive Assets

This note briefly discusses the constraints to microleasing in developing countries in view of the...
Mar 11, 2005

Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick

Process mapping in practice

It presents brief case studies detailing the experience of Tanzania Postal Bank and Equity Bank...
Mar 1, 2005
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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