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Tag: Hermann Messan

David Cracknell and Hermann Messan

The Art and Science of Pricing Financial Services

This paper examines pricing as a determinant of customer’s choices. It tries to assess why...
Aug 1, 2006

David Cracknell and Hermann Messan

The Art and Science of Pricing Financial Services 

This note discusses the pricing concerns from customers’ perspective and the difficulty in understanding the...
Mar 20, 2006

Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick

Process Mapping in Practice  

This note discusses process mapping - a technique that makes workflows visible. This note outlines...
Jun 7, 2005

Henry Sempangi and Hermann Messan

Microleasing: An Alternative Way of Financing Productive Assets

This note briefly discusses the constraints to microleasing in developing countries in view of the...
Mar 11, 2005
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