The blog highlights the key challenges to effective liquidity management for DFS agents. It also discusses how the providers may address the issues related to liquidity management
This blog shows how providers should track their agent inactivity carefully to understand its causes and remedies to ensure they have increased and profitable returns
Responsible digital finance: Seven customer risks that need attention now
This blog reviews current evidence on customer risks, including nationally representative quantitative surveys from the Financial Inclusion Insights (FII) studies and the Agent Network Accelerator (ANA) studies conducted by InterMedia and The Helix Institute. It also draws on findings from four consumer protection-focused country case studies (Bangladesh, Colombia, Philippines, and Uganda