Tag: monitoring and management

This paper is part of a series of synthesis papers that summarise data on agent networks. We have collected the data over four and a half years from nine countries in Africa and Asia through the Agent Network Accelerator (ANA) project. This paper synthesizes knowledge and data on liquidity management approaches to ANA research markets […]

This is a presentation of the lessons learnt in four years of ANA project.

https://www.microsave.net/helix-institute/Talking about the world’s most ambitious research project on agent networks, Mike McCaffrey, Head of Digital Financial Services – Africa, highlights three key trends to watch out for agent networks in 2014; inter-connectivity, liquidity tethering and fraud. Mike also introduces The Helix Institute of Digital Finance, a world-class training institute for digital finance (mobile money […]

In this video Aleeda Fazal, Head of Mobile Commerce, Sicap, shares the inner workings of an agent network and talks about the different strategies that has been used to create world’s successful agent networks. She explains the challenges agents face in delivering the mobile banking services and what measures can be taken to improvise the […]

Effectively managing agents is key to the success of e-banking and indeed m-banking systems. This note examines some of the international experience using the “8Ps of marketing”.