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Tag: Soumya Harsh Pandey

Risk Management in Digital Financial Services

With the gradual move towards digital financial services, risk in this space is also growing. In this video, MSC’s DFS expert, Soumya Harsh Pandey, highlights different types of risks being faced by digital financial service providers and clients; and possible mitigation steps. This video is therefore, an attempt to raise awareness about these risk so […]

Feb 3, 2014

Soumya Harsh Pandey

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Feb 3, 2014

Soumya Harsh Pandey

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Bank Managed Agent Networks – The Challenges

This paper discusses the challenges banks are likely to face in building and managing their own agent networks.

Mar 1, 2013

Denny George, Alphina Jos and Soumya Harsh Pandey

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Mar 1, 2013

Denny George, Alphina Jos and Soumya Harsh Pandey

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Mobile money – Influencers of success

In this study, we attempt to examine some notable mobile money deployments across the globe.

Feb 18, 2013

Raunak Kapoor, Shivshankar V, Denny George, Alphina Jos, Mukesh Sadana, Ritesh Dhawan and Soumya Harsh Pandey

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Feb 18, 2013

Raunak Kapoor, Shivshankar V, Denny George, Alphina Jos, Mukesh Sadana, Ritesh Dhawan and Soumya Harsh Pandey

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Risk Management for MFIs – II

This Note discusses how to calculate risk scores; how to develop and use risk monitoring tools.

Jun 27, 2012

Soumya Harsh Pandey

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Jun 27, 2012

Soumya Harsh Pandey

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Risk Management for MFIs – I

This Note focuses on understanding the risk function and its difference from internal audit. It also looks at different types of risks, as well as understanding some basic risk terms, risk identification and risk prioritisation.

Jun 20, 2012

Soumya Harsh Pandey

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Jun 20, 2012

Soumya Harsh Pandey

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Relevance of Customer Service Post the Andhra Crisis

This note highlights the importance of customer service, it gives practical examples how to integrate and institutionalise the best practices on customer service.

Aug 8, 2011

Soumya Harsh Pandey and Aanchal Piplani

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Aug 8, 2011

Soumya Harsh Pandey and Aanchal Piplani

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