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Tag: Soumya Harsh Pandey
Risk Management in Digital Financial Services
With the gradual move towards digital financial services, risk in this space is also growing. In this video, MSC’s DFS expert, Soumya Harsh Pandey, highlights different types of risks being faced by digital financial service providers and clients; and possible mitigation steps. This video is therefore, an attempt to raise awareness about these risk so […]
Feb 3, 2014
Bank Managed Agent Networks – The Challenges
This paper discusses the challenges banks are likely to face in building and managing their own agent networks.
Mar 1, 2013
Mobile money – Influencers of success
In this study, we attempt to examine some notable mobile money deployments across the globe.
Feb 18, 2013
Raunak Kapoor, Shivshankar V, Denny George, Alphina Jos, Mukesh Sadana, Ritesh Dhawan and Soumya Harsh Pandey
Feb 18, 2013
Raunak Kapoor, Shivshankar V, Denny George, Alphina Jos, Mukesh Sadana, Ritesh Dhawan and Soumya Harsh Pandey
Risk Management for MFIs – II
This Note discusses how to calculate risk scores; how to develop and use risk monitoring tools.
Jun 27, 2012
Risk Management for MFIs – I
This Note focuses on understanding the risk function and its difference from internal audit. It also looks at different types of risks, as well as understanding some basic risk terms, risk identification and risk prioritisation.
Jun 20, 2012
Relevance of Customer Service Post the Andhra Crisis
This note highlights the importance of customer service, it gives practical examples how to integrate and institutionalise the best practices on customer service.
Aug 8, 2011