Tag: SPM
Rethinking microfinance: This time with rules
Microfinance sector has received major setback with the rise in instances of corruption – unfair interest rates, cover-ups, suicides. Can SPM help restore faith in the system?
Jun 28, 2013
Responsible Finance: Concepts and Challenges
This Note highlights the relationship between responsible finance, social performance management and client protection and discusses the opportunities and challenges for MFIs.
Jul 20, 2012
The Andhra Pradesh Crisis: So What Next?
This note examines how the Indian MFIs should respond to save their industry – denial is no longer an option.
Dec 18, 2010
SPM Case Study: Nirantara – Building a Sustainable Social Enterprise
In this note, SPM intervention led to significant improvement in staff productivity, client dealings through functional literacy programmes, and focus on social orientation through provision of non-financial services.
Sep 9, 2010
SPM Case Study: Sambandh – Building Client Relationships
MicroSave recently conducted SPM assessment on Sambandh, which brought out the strengths and weaknesses of the organisation and areas for improvement in process optimisation, credit risk management and incorporating social indicators etc.
Sep 9, 2010
SPM Case Study: Asirvad – The Balance of Social Aspirations and Financial Realities
In this note, SPM intervention led to improvements in product design, client protection, staff incentives, transparency, professional quality services, and sustainability with a goal of increasing outreach to the unbanked.
Sep 9, 2010