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Tag: Veena Yamini A.

Veena Yamini

The Overlap between Customer Service and Social Performance Management

In this note, through SPM diagnostics, MicroSave helps MFIs to prioritise and choose concrete steps...
Aug 26, 2010

Veena Yamini and Matthew Leonard

Integrating Social Performance Management into Governance of MFIs

This note focuses on effective designing of motivation packages for staff as well as putting...
Aug 22, 2010

Veena Yamini and Matthew Leonard

Integrating Social Performance Management into Strategic Business Planning of MFIs

This note talks about the approach of MicroSave that has been of viewing SBP and...
Aug 16, 2010

Denny George, Veena Yamini, Krishna Thacker and Alphina Jos

Review of savings options for MFIs in India

This paper provides information on the savings products available in India and provides a review...
Jan 6, 2010

Graham Wright and Veena Yamini

Managing Agent Networks to Optimise E- and M-Banking Systems Part-2

BN 73 analysed the agents of e-banking and m-banking systems in the context of Product,...
Oct 2, 2009

Graham Wright and Veena Yamini

Managing Agent Networks to Optimise E- and M-Banking Systems Part-1

Effectively managing agents is key to the success of e-banking and indeed m-banking systems. This...
Oct 1, 2009
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
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  • Youth
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Expertise
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  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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