MicroSave’s goal is to promote the development of high-quality financial services for poor people. Under the Action Research programme, MicroSave is learning and disseminating lessons relating to product development and the product development process. This report documents the progress made under the Action Research Programme during 2001 and 2002. It presents MicroSave’s package of services; summarises the lessons learned from its Action Research Programme; covers the selection of their Action Research Partners; presents an overview of results, and then details the activities undertaken with each of its partners.

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