What CEOs Need To Know About Software Implementation 

Once the right software system is chosen, it has to be put into place properly. Inadequate planning often leads to project delays and unmet expectations. This note distils some of the lessons (good and bad) gleaned while implementing the selected software solution. Key issues addressed in the note include – planning and project management skills, sponsorship, roll out process, communication and connectivity, hidden costs, scope creep, vendor relationship, training staff etc.