Speculation on the Future of Financial Services for the Poor in India

What does the future of agency banking in India? This note, puts forth a fascinating scenario on the emerging technologies that will revolutionise banking services for the poor.

In the long-term, as multiple products are offered across the mobile money platforms, this will revolutionise financial inclusion, and the poor will have access to savings, remittances, payments, insurance, individual cashflow-based loans and air time top-up, plus a host of other services through agents based with a few yards of their houses. It is the deepening of this relationship that will allow the banks to better manage credit risk, and thus begin to make small advances to customers on the basis of their savings/insurance histories. The stage in India is set for very significant change …

Leave comments

Written by


Graham Wright

Group Managing Director