Vietnam has benefited greatly from digitized services in battling the pandemic. Wallets saw increased traction for P2P transfers, bill payments, and P2M payments for essential services, owing to the lockdown and aversion to the exchange of cash. Meanwhile, super apps like Grab, Zalo, MoMo, Now, and Tiki gained significance as they offer the convenience of online shopping, digital payments, and delivery services to the average Vietnamese.
The i3 Program, with support from the MetLife Foundation, creates opportunities for merchants to go digital and makes the digital ecosystem of Vietnam more inclusive and seamless.
This video explores the digital journey of Vietnam during COVID-19.