MSC (MicroSave Consulting), conducted a workshop on Digital Transformation of Postal Operators: Massive outreach, opportunities and challenges on the 24th of February, 2021.

This webinar was designed to promote thinking and action on the digital transformation of postal operators in order to leverage their outreach to deliver real financial inclusion. It focused on three aspects:

  • The opportunities and competitive advantages enjoyed by postal operators;
  • The challenges postal operators have faced or are likely to face as they digitize; and
  • The various business models for postal operators.

The webinar had an eminent panel comprising CXOs of postal operators, the UPU and the Bill and Melinda Gates Foundation to discuss these opportunities and challenges.


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