This note focuses on the situation of COVID-19 in India and the government’s communication efforts during the pandemic. Based on MSC’s research with low- and middle-income households, it highlights how these efforts can be strengthened through the adoption of a Social Behavioral Change Communication (SBCC) campaign.

Customer-centric policies and initiatives of the local government are crucial for the management of COVID-19. In India, aspirational districts are pioneering simple yet effective measures to address the immediate needs of the community. This note presents bottom-up measures taken in the Goalpara district, Assam

The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak and examines its effect on them. The report also highlights actionable recommendations for policymakers to design suitable interventions that can help the LMI segment cope better in this difficult situation

The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak and examines its effect on them. The report also highlights actionable recommendations for policymakers to design suitable interventions that can help the LMI segment cope better in this difficult situation.

Covid-19 is impacting people’s lives in multiple ways. With restrictions on movements and fear of getting infected, people are staying homes. While this is the right thing to do, one still need to purchase household essentials and send money to relatives who need it. Essential services industries also need constant cash flows and payments. Jamal […]

An economic pandemic is upon us as the COVID-19 infection continues to spread around world, affecting a billion people from the low-income segment. Our blog looks at why policymakers need a feedback loop of evidence-based information for governments to develop and deploy effective policy measures.

Millions of low-income people across the world use ROSCAs as instruments of savings and credit. Since these people are susceptible to income volatility, ROSCAs give them the unique option to pursue a savings goal, as well as an opportunity to build social capital and creditworthiness.

This note highlights regulatory developments that enabled the digital financial services (DFS) landscape of Bangladesh to evolve. It also discusses the future outlook and key focus areas for the country to drive the agenda of financial inclusion in 2020.