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Annielyn Obedoza-Pangan
Annielyn Obedoza-Pangan was a Manager in the Research and Development department of ASKI Global Ltd.
Posts by Annielyn Obedoza-Pangan
Developing a Tool to Measure Client Satisfaction and Protection
This note highlights how ASKI went about piloting the CSPS. The note also brings- lessons learnt by ASKI in this pilot and how this can be an effective management tool.
Jul 2, 2015
Listen In Order To Protect Clients
This note discusses, how a microfinance institution can put client protection into practice? Start the process by listening to clients and staff.
Dec 3, 2013
Clients Speak on Client Protection- Findings from ASKI- the Philippines
Research team from MSC and ASKI conducted 24 FGDs with both urban and rural microfinance clients in the Philippines to measure the importance and relevance of client protection principles.
Jun 4, 2012