Associate Director
Anup Singh leads MSC’s regional office in Anglophone Africa and heads the Helix Institute based in Nairobi, Kenya. With 16 years of experience, his expertise includes the digital transformation of financial institutions, digital readiness assessment of social protection programs, digital credit scoping, design and policy, training programs, and FinTech mapping, scoping, and policy design.
Anup has advised more than 150 institutions, including governments, FinTechs, financial institutions, investors, and multilateral organizations in Kenya, Uganda, Rwanda, Ethiopia, Nigeria, Malawi, Tanzania, Zambia, and South Africa in the African continent, and India, Sri Lanka, Bangladesh, Nepal, Vietnam, Myanmar, China, Papua New Guinea in the Asian continent. He has also trained at the Boulder Institute of Microfinance, Italy, in 2017, 2018, 2019, and 2021.
A few examples of his recent work are as follows:
Digital Credit -Challenges and Potential
This video gives market insights from Kenya: The number of people who have borrowed digital loans, the portfolio quality of these loans as well as the number of people negatively listed on the credit reference bureau
Aug 7, 2018
Aug 7, 2018
MSME Finance in Uganda-Status and Opportunity for Financial Institutions
This note features MSMEs’ access to finance in Uganda and charts a potential roadmap for banks and other financial institutions as they expand and downscale to serve the market.
Jul 24, 2017
Jul 24, 2017
MSME Finance in Malawi-Status and Opportunity for Financial Institutions
In this note, MicroSave conducted a study to understand the needs of MSME clients to give insights towards redefining the credit products and services to better serve this market niche.
Jul 19, 2017
Jul 19, 2017
MSME Finance in Rwanda-Status and Opportunity for Financial Institutions
This briefing note elaborates on key findings of the research and how financial institutions can profitably serve this strategic and niche segment in Rwanda.
Jul 17, 2017
Jul 17, 2017
Are good banking systems and processes enough to entice customers?
A middle tier emerging bank wanted to service the Medium and Small Enterprise customer segment. While working with them, our learning was that the seemingly best products, processes, resources etc. might look good at a strategic level but it is bound to low adoption (fail) if not integrated with the human factors; their preferences, behaviour […]
May 30, 2017
May 30, 2017
OTC: A digital stepping stone or a dead end path?
In this paper, we want to look more closely at OTC model, with the help of data from The Helix Institute, InterMedia and the GSMA, which provide an analytical perspective on the pros and cons of the OTC model. This will allow us to propose some recommendations on how to manage OTC going forward.
Jul 5, 2016
Jul 5, 2016
Debunking the Myth of OTC
OTC transactions are one of the most contentious issues in digital financial services (DFS). Some argue that OTC can decrease provider profitability, stymie product evolution, and can lead to unregistered transactions increasing the risk to terrorism financing and money laundering.This blog seeks to demystify one of the five concerns by analysing evidence from ANA research countries: OTC can prevent product evolution.
Jun 20, 2016
Maha Khan and Anup Singh
Jun 20, 2016
Maha Khan and Anup Singh