Charvi worked as a senior Digital Financial Services (DFS) professional with MSC from March 2014 to Jul 2018.  She was involved in a number of projects promoting DFS in Africa and Asia. This involved international consultancy (technical assistance) programmes for key institutions in Africa and Asia and experience working in a number of markets namely, Kenya Uganda Tanzania, Ghana, Nigeria, Sierra Leone, Zambia, Zimbabwe, India, among others. She was involved in conducting extensive research in both emerging and sophisticated markets. The insights, best practises and benchmarks from the country and institutions assessments contributed to the development of training courses within DFS at the Helix Institute of Digital Finance, where she was part of the faculty. Jacqueline was also responsible for dissemination of materials.