Jacqueline Jumah

Jacqueline Jumah is currently working as a DFS Market specialist and MD at Intermarc Consulting Limited. Intermarc is a financial services consulting firm dedicated to advancing financial inclusion through research, consulting, training, events and conferences in the digital financial services space.

Charvi worked as a senior Digital Financial Services (DFS) professional with MSC from March 2014 to Jul 2018.  She was involved in a number of projects promoting DFS in Africa and Asia. This involved international consultancy (technical assistance) programmes for key institutions in Africa and Asia and experience working in a number of markets namely, Kenya Uganda Tanzania, Ghana, Nigeria, Sierra Leone, Zambia, Zimbabwe, India, among others. She was involved in conducting extensive research in both emerging and sophisticated markets. The insights, best practises and benchmarks from the country and institutions assessments contributed to the development of training courses within DFS at the Helix Institute of Digital Finance, where she was part of the faculty. Jacqueline was also responsible for dissemination of materials.

Posts by Jacqueline Jumah

Kenya Moves Beyond M-PESA

Since the launch of M-PESA in 2007 the story of digital finance in Kenya has been synonymous with that of the story of M-PESA.  However, data just released from The Helix Institute of Digital Financeshows that this now seems to be changing, which is exciting to watch, and also important understand. In 2013, The Helix Institute survey of over 2,000 agents […]

Agent Network Accelerator Survey: Nigeria Country Report 2014

After years of market development, digital finance in Nigeria has still yet to take-off.  The market is still experiencing some regulatory impediments, but most of all, providers need improved strategic approaches to their anchor products, core operations and expansion strategies.