Jacqueline Jumah is currently working as a DFS Market specialist and MD at Intermarc Consulting Limited. Intermarc is a financial services consulting firm dedicated to advancing financial inclusion through research, consulting, training, events and conferences in the digital financial services space.
DFS Customer Development Opportunities in Nigeria
The blog discusses digital finance customer development opportunities in Nigeria
Agent Network Accelerator Research: Nigeria Country Report 2017
The second wave of the ANA Nigeria study is focused on identifying strategic gaps and opportunities for scaling-up Digital Financial Services, with highlights on the implementation progress following the Helix Institute’s recommendations in the ANA Nigeria research conducted in 2014.
The Missing Truth on the Agent Banking Business Case in Nigeria
This blog looks at some of the ways of identifying strategic gaps and opportunities for scaling-up Digital Financial Services.
Interoperability – A Regulatory Perspective
The blog discusses the role, benefits and how countries around the world are adopting interoperability in digital finance.
A Strategic Approach for Next-Generation DFS Agent Networks
The blog discusses the possibility and the requirements of developing the future of agent networks. How do we develop deployments that enable and facilitate the demand and supply equilibrium?
Demystifying The Role of Master Agents
Master Agent is a person or business who has been contracted by a digital finance provider to manage a number of its retail agents. Master Agents play an important role in helping with financial and operational tasks ensuring compliance on the ground. This blog highlights and attempts to untangle some of the complexities around Master Agents.
Burgeoning ‘Typhoons’ in Digital Financial Services
DFS ecosystems continue to evolve; with this scope for fraud is also growing. For DFS to realise its full potential, all stakeholders have a role to play in combating fraud.
The “I don’t have enough float” quandary!
Agents without float are perennially frustrating for providers. Our research shows agents report that rebalancing is fairly easy, so what’s prohibiting agents from carrying more optimal levels of float?