The blog discusses digital finance customer development opportunities in Nigeria

The second wave of the ANA Nigeria study is focused on identifying strategic gaps and opportunities for scaling-up Digital Financial Services, with highlights on the implementation progress following the Helix Institute’s recommendations in the ANA Nigeria research conducted in 2014.

This blog looks at some of the ways of identifying strategic gaps and opportunities for scaling-up Digital Financial Services.

The blog discusses the role, benefits and how countries around the world are adopting interoperability in digital finance.

The blog discusses the possibility and the requirements of developing the future of agent networks. How do we develop deployments that enable and facilitate the demand and supply equilibrium?

Master Agent is a person or business who has been contracted by a digital finance provider to manage a number of its retail agents. Master Agents play an important role in helping with financial and operational tasks ensuring compliance on the ground. This blog highlights and attempts to untangle some of the complexities around Master Agents.

DFS ecosystems continue to evolve; with this scope for fraud is also growing. For DFS to realise its full potential, all stakeholders have a role to play in combating fraud.

Agents without float are perennially frustrating for providers. Our research shows agents report that rebalancing is fairly easy, so what’s prohibiting agents from carrying more optimal levels of float?