The first assessment (Wave-I) was conducted in November and December 2014 across 41 districts in 9 states, wherein a total of 2,039 BM locations and 8,789 beneficiaries were surveyed. BMs were assessed on dimensions such as availability, transaction readiness, dormancy, branding of outlets, number of transactions etc. The customers were asked questions about their experience on aspects such as first bank account under PMJDY, receipt of RuPay card and availability of Aadhaar and its linkage in PMJDY account.
The report is based on three rounds of assessment and review of PMJDY, conducted by MicroSave between October 2014 and December 2015, surveying BMs and customers. The objective of these assessments was to analyse and assess the impact of and challenges associated with PMJDY, for beneficiaries as also for BMs. In total, over the three rounds of survey, 5,366 BMs and 18,162 customers were interviewed across 17 states and one union territory.
In this video, Gautam Ivatury, Microfinance Specialist, Manager – Technology Program, CGAP, talks about the importance and implementation of Management Information System (MIS) in MFIs. Gautam also stresses upon the importance of involving people in the development process of MIS. He further talks about making the MIS adaptive to the future needs of the MFIs.