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Tag: cash-in cash-out (CICO) agent

Video

MSC

Building agent trust among customers

The CEO of Strategic Impact Advisors, Shelley Spencer, has a candid chat with MSC’s Group...
May 5, 2022

Disha Bhavnani and Surbhi Sood

Predominant Cash-in Cash-out (CICO) models in India

This deck highlights the predominant cash-in and cash-out (CICO) agent models in India across an...
Apr 27, 2022

Akhand Tiwari, Moinuddin Mohammed and Ravi Kant

“Train me like this”: Lessons from the pilot on IIBF...

Between 2012 and 2021, out of approximately 300,000 agents, who appeared for the IIBF BC/BF...
Jan 21, 2022
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
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  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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