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Tag: CICO agents in Indonesia

Could 2022 be the watershed moment for the CICO networks in Indonesia?

This blog looks at key changes and implications of the new draft amendments to the branchless banking regulations released by OJK in 2021.

Jan 20, 2022

Raunak Kapoor

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Jan 20, 2022

Raunak Kapoor

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Impact of COVID-19 on CICO agents in Indonesia

This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of cash-in cash-out (CICO) agents to support government assistance programs. The study further provides recommendations to support policy development and aid the recovery of CICO agents in Indonesia.

Apr 14, 2021

Agnes Salyanty, Alfa Pelupessy, Ira Aprilianti, Louie Cepe and Sheila Carina

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Apr 14, 2021

Agnes Salyanty, Alfa Pelupessy, Ira Aprilianti, Louie Cepe and Sheila Carina

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Impact of the COVID-19 pandemic on CICO agents in Indonesia

Large-scale movement restrictions, falling consumer demand, and rising unemployment have taken a toll on CICO agents in Indonesia. Our report analyzes the impact of the pandemic on these agents, highlights their coping strategies, and provides recommendations to help them recover.

Jun 22, 2020

Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor

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Jun 22, 2020

Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor

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