Tag: conversational payments India

India stands at the forefront of developing AI capabilities in payment services—FSPs in India have invested more than USD 3.2 billion to create AI-driven solutions. This white paper introduces NPCI’s “Conversational Payments on UPI” solution and discusses how it can provide users with a seamless payment experience. We also explore factors that could influence the adoption of conversational payments in India and opportunities for financial service providers to offer conversational payments-based solutions.