Tag: DFS and Coops

Impact of the COVID-19 pandemic on CICO agents- Kenya report

This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya and the issues they have faced while delivering financial services since the onset of the pandemic. It also offers recommendations to policymakers and digital financial service providers to address key concerns and help CICO agents continue their services.

Jul 13, 2020

Evelyne Matibe, Olivia Obiero, Anup Singh and Diana Siddiqui

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Behavioural Economics and User Centred Design – Opening up New Vistas in Research Processes

This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses to understand customers financial behaviour.

Mar 16, 2015

Akhand Tiwari, Anup Singh and Premasis Mukherjee

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Branchless Banking Regulatory Environment in Indonesia

Ghiyazuddin A. Mohammad, Manager – Digital Financial Services at MSC, talks about the changing regulatory environment for digital financial services (DFS) / branchless banking in Indonesia.

Jan 28, 2015

Ghiyazuddin Mohammad

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Cooperatives – The Flawed Gem of Indian Rural Finance

This note discusses the vast networks of cooperatives in delivering financial services in India. The overall financial performance of the cooperatives is weak when compared to commercial banks in India.

Jul 3, 2006

Graham Wright and Y S P Thorat

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Innovative Approaches to Delivering Microfinance Services: The Managed ASCA Model in Kenya

Examines the managed ASCAs operating in Central Province of Kenya. The study examines the strengths and weaknesses of this alternative approach to supporting financial services for the poor.

Nov 1, 2001

Nthenya Mule, Susan Johnson, Robert Hickson and Wambui Mwangi