Tag: DFS and Coops

This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya and the issues they have faced while delivering financial services since the onset of the pandemic. It also offers recommendations to policymakers and digital financial service providers to address key concerns and help CICO agents continue their services.

This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses to understand customers financial behaviour.

Ghiyazuddin A. Mohammad, Manager – Digital Financial Services at MSC, talks about the changing regulatory environment for digital financial services (DFS) / branchless banking in Indonesia.

This note discusses the vast networks of cooperatives in delivering financial services in India. The overall financial performance of the cooperatives is weak when compared to commercial banks in India.

Examines the managed ASCAs operating in Central Province of Kenya. The study examines the strengths and weaknesses of this alternative approach to supporting financial services for the poor.

This paper compares user-owned or ”common-bond” MFIs in West and East Africa with special emphasis on the savings services they provide.