Impact of the COVID-19 pandemic on CICO agents- Kenya report
This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya and the issues they have faced while delivering financial services since the onset of the pandemic. It also offers recommendations to policymakers and digital financial service providers to address key concerns and help CICO agents continue their services.
Jul 13, 2020
Evelyne Matibe, Olivia Obiero, Anup Singh and Diana Siddiqui
Behavioural Economics and User Centred Design – Opening up New Vistas in Research Processes
This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses to understand customers financial behaviour.
Mar 16, 2015
Branchless Banking Regulatory Environment in Indonesia
Ghiyazuddin A. Mohammad, Manager – Digital Financial Services at MSC, talks about the changing regulatory environment for digital financial services (DFS) / branchless banking in Indonesia.
Jan 28, 2015
Cooperatives – The Flawed Gem of Indian Rural Finance
This note discusses the vast networks of cooperatives in delivering financial services in India. The overall financial performance of the cooperatives is weak when compared to commercial banks in India.
Jul 3, 2006
Innovative Approaches to Delivering Microfinance Services: The Managed ASCA Model in Kenya
Examines the managed ASCAs operating in Central Province of Kenya. The study examines the strengths and weaknesses of this alternative approach to supporting financial services for the poor.
Nov 1, 2001
Nthenya Mule, Susan Johnson, Robert Hickson and Wambui Mwangi
A Comparative Analysis of Member-Based Microfinance Institutions In East And West Africa
This paper compares user-owned or ”common-bond” MFIs in West and East Africa with special emphasis on the savings services they provide.
Mar 1, 2000
Edith Tiaro, Jean Vandenbroucke, Leonard Mutesasira, Muli Musinga, Rene ChaoBroff and Thi Hanh Houmard Cao
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