Tag: fintech platform

In this blog, we chart Mool’s journey. Mool is a neo bank that enables Indians in the low- and middle-income (LMI) segment to take small steps toward saving and investing. Read on to see how Mool uses an interactive, easy-to-use platform to make customers save more and plan their financial lives better. Mool is a startup under the Financial Inclusion (FI) Lab accelerator program’s fifth cohort. The FI Lab is supported by some of the largest philanthropic organizations worldwide—the Bill & Melinda Gates Foundation, J.P. Morgan, Michael & Susan Dell Foundation, MetLife Foundation, and Omidyar Network.

Incentives remain a critical factor besides others to steer agents’ decision-making to onboard or continue their business with a particular agent network manager (ANM). The level of compensation affects the motivation of BC agents and, in turn, the quality of service they provide through these agent outlets. This deck analyzes the journey of the FinTech platform Eko and how its new incentive structure for its large network of agents impacted their business.

Incentives play a key role in driving business, motivation, and usage of an agent network manager’s platform. This video looks at a leading FinTech platform—Eko and shares lessons on how the change in its incentive structure impacted its large agent network.

This blog focuses on Eko – a leading FinTech platform providing tools, opportunities, and credit to ambitious individuals. Eko is a new-age banking correspondent network manager (BCNM) driving financial inclusion through its network of 200,000 agents. The blog looks at incentives for agents and Eko’s strategy to improve the incentive structure for its agents with support from MSC.