This report investigates how low income working age respondents think of old age and how they prepare for it. While many know that they can no longer rely on the extended family, few are able to prioritize old age provisioning.
Agent and Customer Service – A key to M-Banking distribution network
The m-banking agent or customer service point plays a pivotal role in the success of any m-banking distribution network. From the ANM’s perspective, the channel is the first customer and has to be convinced about the proposition so that it can support customer acquisition. According to Jaspreet Singh, Senior Analyst at MicroSave, the three key […]
The Savings for the Poor Innovation and Knowledge Network (SPINNAKER) was created by a group of professionals with a mission to help financial institutions develop, research, compare, and ultimately improve the design, marketing and delivery of savings products for the poor.