Daily diaries: Reimagining how we generate insights to optimize cash-in, cash-out (CICO) agents
The blog discusses the Agent Diaries approach, a research method that tracks the financial transactions of different types of CICO agents over time. It highlights the data gaps, challenges, and insights related to the agency business. It also compares the traditional and technology-driven ways of data collection and their cost-effectiveness.
Aug 18, 2023
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