Lessons from Pilot Testing Financial Services – Experience of MicroSave
This briefing note presents key lessons learned from MicroSave’s work with its Action Research Partners (ARPs) on pilot testing new financial services.
Feb 25, 2004
David Cracknell, Henry Sempangi, Graham Wright, Peter Mukwana and Michael McCord
Feb 25, 2004
David Cracknell, Henry Sempangi, Graham Wright, Peter Mukwana and Michael McCord
Lessons from MicroSave’s Action Research Programme 2002
MicroSave’s goal is to promote the development of high-quality financial services for poor people. This report documents the progress made under the Action Research Programme during 2002.
Aug 1, 2003
David Cracknell, Henry Sempangi, Graham Wright, Leonard Mutesasira, Peter Mukwana and Michael McCord
Aug 1, 2003
David Cracknell, Henry Sempangi, Graham Wright, Leonard Mutesasira, Peter Mukwana and Michael McCord
Lessons from MicroSave’s Action Research Programme (2002)
This note documents the lessons learned in 2002 under the Action Research Programme of MicroSave. The note focuses on responsiveness towards clients concerns as a key to profitability.
Jun 6, 2003
David Cracknell, Henry Sempangi, Graham Wright, Leonard Mutesasira, Michael McCord and Peter Mukwana
Jun 6, 2003
David Cracknell, Henry Sempangi, Graham Wright, Leonard Mutesasira, Michael McCord and Peter Mukwana
Lessons from MicroSave’s Action Research Programme 2001
This report documents the progress made under the Action Research Programme during 2001.
Jun 4, 2002
David Cracknell, Henry Sempangi, Graham Wright, Leonard Mutesasira, Peter Mukwana and Michael McCord
Jun 4, 2002
David Cracknell, Henry Sempangi, Graham Wright, Leonard Mutesasira, Peter Mukwana and Michael McCord
Lessons from MicroSave’s Action Research Programme 2001
This note documents the progress made under the Action Research programme of MicroSave during 2001. It draws lessons from eight institutions working as Action Research Partner (ARPs) in four countries.
May 20, 2002
David Cracknell, Henry Sempangi, Graham Wright, Leonard Mutesasira, Peter Mukwana and Michael McCord
May 20, 2002
David Cracknell, Henry Sempangi, Graham Wright, Leonard Mutesasira, Peter Mukwana and Michael McCord
The Feedback Loop- A Process for Enhancing Responsiveness to Clients Or, What Do We Do With All This Client Data?
This paper highlights results of feedback processes at five ImpAct partner institutions–bank for low-income market, two group-based microcredit institutions, member- owned financial institutions, and a savings and credit MFI.
Apr 17, 2002
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