Contact us
Tag: Orality
Is access to smartphones essential to bridge the digital divide?
Leveraging potential of agents and merchants to improve customer onboarding and customer experience and increased usage of services
Jan 28, 2022
Redeeming the pledge on gender equality
Across the globe, a billion women remain financially excluded, with a gender gap of 9% persisting stubbornly in developing countries.
Oct 29, 2018
Abhishek Gupta, Akhand Tiwari, Bhavana Srivastava and Sunita Rangaswami
Designing Mobile Wallet for the Poor
Through this video, MicroSave emphasis the use of behavioural research methods and user-centric design in developing financial services that work for all.
Sep 29, 2017
Learnings from Cash Economy for DFS Providers
The blog focuses on “Orality” which refers to the modes of thinking, speaking and managing information in societies where technologies of literacy (especially writing and print) are unfamiliar to most people.
May 17, 2017
Lessons from Orality for Digital Financial Services Development
At 6:30 a.m.,in a busy wholesale vegetable market on the outskirts of Varanasi, Shanti Devi is haggling with the wholesale vendor of cauliflower. The price is negotiated at ₹300 a sack. Shanti takes out two ₹500 currency notes from her batua (cloth purse) and hands it to the vendor for two sacks. The vendor hands […]
May 16, 2017
Understanding the financial behaviour of the mass market: The key to financial inclusion
23This study is an extension of the work that MicroSave has been doing over the years on understanding how different types of people practice money management. It draws from industry literature on the subject, such as the financial diaries in Bangladesh, Kenya, Mexico, and Zambia.
May 1, 2017