Richa Valechha

Richa is an alumni with MSC. Richa Valechha has over five years of professional experience in consulting, market research, market segmentation, business analytics, process re-engineering, product development and strategy in microfinance, agent banking, mobile financial services and payment services. 

Richa is an alumni with MSC. Richa Valechha has over five years of professional experience in consulting, market research, market segmentation, business analytics, process re-engineering, product development and strategy in microfinance, agent banking, mobile financial services and payment services. She has experience of working with government ministries, banks, agent network managers, MNOs, and MFIs in the least developed and developing market economies, such as Bangladesh, India, and Kenya.

Posts by Richa Valechha

Learnings from Cash Economy for DFS Providers

The blog focuses on “Orality” which refers to the modes of thinking, speaking and managing information in societies where technologies of literacy (especially writing and print) are unfamiliar to most people.

Digital wallet adoption for the oral segment in India: Concept development for MoWo (Mobile Wallet for Oral)

The objective of this research was to develop conceptual wireframe of a mobile wallet for ‘oral’ people to use. The user interface was developed keeping in mind the cognitive usability constraints of oral segment.

Demonetisation and digitisation – A diagnostic study

This demand-side diagnostic study aims to gauge the end-user experience in adopting cashless modes (including cheques) along with the barriers (behavioral and functional) they faced in uptake and usage of cashless solutions.

Can Self-Service Channels Be The Next Frontier Of Financial Inclusion?

As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors explain how self-service digital channels will become increasingly important.